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Privacy Policy

At HERizon Adventures (“we,” “us,” or “our” in the policy outlined below) we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book/participate in one of our guided hiking tours or other events. Please read this policy carefully.

Effective Date: 4/17/25
1. Information We Collect

1.1 Personal Information

  • Contact details: Name, email address, mailing address, phone number
  • Booking details: Tour dates, group size, special requests
  • Identification: Copy of ID (if required for permits), emergency contact

1.2 Payment Information

  • Billing data: Credit card number, billing address (processed securely via our payment processor; we do not store full payment details on our servers)

1.3 Technical & Usage Data

  • Device & browser: IP address, device type, browser type/version
  • Usage analytics: Pages visited, time spent, clickstream data (collected via cookies and similar technologies—see Section 4)

1.4 Special Categories

  • Health & fitness: Medical conditions, allergies, fitness level (voluntarily provided to ensure your safety on tours)
2. How We Use Your Information

We use your information to:

  • Provide Services: Process your bookings, confirm tours, arrange logistics, and ensure safety.
  • Communicate: Send booking confirmations, updates, reminders, and respond to inquiries.
  • Improve Offerings: Analyze trends and feedback to enhance our tours, website, and customer experience.
  • Conduct Marketing (with consent): Send newsletters, promotions, and special offers. You may opt out at any time.
  • Ensure Legal Compliance: Comply with permits, insurance requirements, and regulatory obligations.
3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Distinguish you from other users
  • Remember your preferences (e.g., language)
  • Conduct analytics (e.g., Google Analytics)

You can manage or disable cookies via your browser settings, but this may affect website functionality.

4. Sharing & Disclosure

We may share your information:

  • Service Providers: Payment processors, IT hosting, email delivery services (under strict confidentiality agreements).
  • Legal Requirements: To comply with legal obligations, government requests, or to protect rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets—your data will remain subject to this policy.

We do not sell your personal information to third parties.

5. Third‑Party Services

Our website or tours may integrate with:

  • Maps & Navigation: Google Maps, AllTrails, etc.
  • Social Media Plugins: Facebook, Instagram (subject to their privacy policies).
  • Review Platforms: TripAdvisor, Yelp

Please review those third parties’ policies before using their features.

6. Data Security
  • We implement technical and organizational measures (encryption, access controls, regular audits) to protect your information.
  • Despite our efforts, no method of transmission or storage is 100% secure; absolute security cannot be guaranteed.
7. Data Retention
  • We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax records).
  • After that, data is securely deleted or anonymized.
8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data.
  • Correct: Update or rectify inaccurate information.
  • Delete: Erase your personal data (subject to legal obligations).
  • Restrict: Limit how your data is used.
  • Object: Opt out of marketing communications.

To exercise any of these rights, please contact us using the details below. We will respond within applicable legal timeframes.

9. Children’s Privacy

Our services are not directed at or offered to children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us so we can delete it.

10. International Transfers

If you are located outside the United States, your data may be transferred to—and processed in— the United States or other countries where our service providers operate. We will ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy with a new “Effective Date” at the top. Your continued use of our services after changes indicates your acceptance.

Contact Us

If you have questions, concerns, or requests regarding this policy or your personal data, please contact us at team@herizonadventures.net or (719) 453-1435.

Thank you for trusting HERizon Adventures. We’re committed to safeguarding your privacy while delivering unforgettable hiking adventures!